USEFUL INFORMATION / INFORMATION
How’s the air ticket price formed?
The ticket price consists of few components: airline fare, airport and fuel taxes, security tax and usually service tax. Therefore You have to specify the total price of the ticket at time of booking because due to advertisement considerations the company may inform only the fare or the fare with the part of taxes.
Total ticket price depends on chosen travel dates, service class, time and duration of stay in the country of destination, stops on the route, seats availability and currency exchange rate.
How to buy the ticket at optimal price?
To get the optimal ticket price You should remember the following:
The earlier you book a flight and buy a ticket the cheaper is the fare (from 3 to 90 days to departure).
It’s desirable that dates of stay in the country of destination included Saturday night.
The shorter is Your stay at the country of destination the cheaper is the ticket.
The open-date tickets are always more expensive than the tickets with fixed travel dates.
If You buy the round-trip tickets You’ll save from 30% up to 50% of the price.
Tickets of the lowest fare are sold in a limited quantity and have one inconvenient feature – You’ll get material losses on refund and making changes.
There’s one more way to have the optimal price – it’s using the low-cost airlines services.
What means «non-booking fare»?
The most of the cheapest fares provide the purchasing of the ticket at the day of booking or within 24 hours after the booking. Therefore always try to consult with our operators when You’re booking a ticket at such fares.
Service classes aboard (at air tickets)
Class of booking is a letter-sign of seats-quote on a flight that correspond to different fares. Air ticket class assigns the service You get during the flight. If the regular dinner that is included into ticket price is offered to all of the passengers independently on service class then free alcoholic drinks would be offered only to first-class and business-class passengers.
How to change the departure flight date?
There are some restrictions on date change possibilities for the tickets in the most of discount fares. If the fare rules allow making changes than You can do it either the travel agency offices that issued You a ticket or at the airlines office.
Cases when You can get full refund of the ticket price?
The full refund of the air ticket price can be got in case that it’s permitted by the fare or if the passenger couldn’t use the ticket because of the travel agent’s or airline’s actions.
During what time period the ticket refund can be made?
There are time limits for the ticket refund for the most of discount fares. Obviously, it’s better for You to find out such information before purchasing the ticket. It’s useful to remember that You must cancel Your booking 24 hours prior to departure. Usually after the departure (in case of no-show) the discount tickets are non-refundable.
For normal fares (first-class, business-class, normal economy fare) usually the refund can be made during the year from the departure date.
Where can be made the ticket refund?
The ticket refund can be made ONLY at the agency where it was purchased.
What is the refund of partly-used ticket?
The refund of partly used ticket can be made in case if You haven’t used return journey of Your ticket. In this case the part of unused fare and the part of unused taxes can be refunded, but only if it is permitted by the fare rules. Most of the discount fares do not provide the possibility of part refund.
What is “taxes” (airport taxes)?
Airport taxes (taxes) – it’s an amount that is collected by the airport, state and municipal authorities and other organizations. It’s collected from the passenger and is included or not included (paid at the airport) into the ticket.
Each tax has it’s name and it’s purpose and few taxes are often charged at one airport. Taxes are included into the air ticket price and the airlines settle up with the authorities that collect them. In some special cases (airport reconstruction, etc) the tax can be not included and can be collected from the passenger additionally (locally). In such situation Your agent have to inform You about such procedure.
What is total taxes amount?
The total taxes аmount depends on variety of factors (airlines, transit airport, stopovers, type of route, aboard service class, fare basis). All the taxes are published in local currency and few currency exchange rates are frequently used to convert them into the local currency that’s why the total taxes amount changes daily. Some taxes are counted as some percent of the fare so the can’t be predicted. These all leads to the fact that total tax amount can be evaluated only at the time of issuance of the ticket (You had probably met the commercial phrase: “airport and other taxes are not included).
Reissuingoftheticket
In case of changing the departure date of the ticket may appear the situation when there’s no seats of the same fare on the new date. In this case the ticket can be reissued by the fare that has available seats but the difference between the fares will be charged.
Some fares don’t allow the ticket refund but the fare amount can be partly credited for another ticket usually for more expensive fare. In this case the original ticket corresponds the equivalent of some amount (it’s always non-refundable) that can be used for purchasing the new ticket. You have to ask at Your agency if such operation is possible.
What requirements may be demanded from the passenger on leaving the country?
For successful passage of “departure” immigration formalities You can be demanded to show the remarks of stay at this country – at the passport, visa, special application etc. depending on the purpose b duration of stay (of course if You are not a citizen of this country). Certain requirements may be demanded to the persons following with You mentioned in Yor passport (visa). For leaving the countru by the children may be demanded notarial certified documents (power of attorney) and special remarks in the passport or/and visas.
Whatistransit?
Transit is a stop at intermediate points on the route when the change to the other flight is made. Such stop can be limited by the following conditions:
departure on the next flight;
departure not later than in specified time (24 hours, 36 hours etc).
At such points the two kinds of immigration requirements to You by the local immigration officers are possible:
Visa-free transit means that the citizens of Your country are allowed to stay at this airport for some time without visa (but only if You have a ticket for further journey with confirmed booking).
Visa transit means that You need a special transit visa of this country.
What requirements are demanded from the passenger on arrival to the country of purpose?
The highest immigration requirements will be demanded to You on arrival to the country of purpose (of course, if You are not the citizen of this country or don’t have official residence permit). Many countries require Your passport to be valid no less than 3-6 months from the date of arrival. Depending on Your citizenship the valid income visa is required. Children and persons included into the passenger’s passport usually have to be included by specific way into the passport and visa. Etc.
Besides passport and visa control the presence of specific travel voucher or official invitation may be required. Local immigration authorities may require for written guarantees of material security of Your stay in the country of purpose or they may ask You to convince them that You have certain amount that is enough for living in the country during the period You’ve mentioned. You can be required to show the actual ticket for outward journey. You can be interviewed for clarifying the purpose of Your visit to the country and the details of Your stay on it’s territory. The immigration office may ask You for fingerprints, may ask to make photo of You or Your retina scanning.
You have to remember that official immigration authorities reserve the right to refuse Your arrival to the country of purpose even if You’ve got a visa.
Who is responsible for compliance of the immigration formalities?
The passenger exclusive and sole responsibility of observance of all the laws, resolutions, instructions, requirements and immigration rules of the countries of departure, arrival and transit of the flights, and all the instructions and requirements that concern to the carrier. In order to avoid the valuable finance losses and penalties by the immigration authorities of the country of arrival/departure and transit airline companies are entitled to refuse of boarding the passenger that doesn’t have necessary travel documents according to his travel route. The airlines-carrier do not award the financial losses to a passenger in case of refuse of entry to the country of purpose and following deportation to the point of departure. Even more, the carrier has the right to demand the compensation of it’s financial losses caused by such situation from the passenger.
All the information about immigration formalities that is provided to You by the travel agencies and airlines is completely supplemental. The official information can be provided to You only at the consulates and embassies by the authorized representatives.
Baggage rules
Airlines settle specified standards of free baggage-carriage depending on direction, class of service and duration of flight. According to this it’s implied that the cost of this carriage is included to the price of the ticket. In case of exceeding of the standards the passenger will have to pay the cost of the carriage so-called “excess baggage”. Thereforecheckthebaggagerequirementsbeforepurchasingtheticket.
Concerning the carriage of over-sized baggage (for example, sporting equipment – downhill and water skis, surf-board and snowboard, diving-equipment, bike, etc.) fragile or valuable baggage You have to find out the rules at time of booking the ticket. Some carriers of the flight to ski resort or resort regions like diving places allow the free carriage of sport equipment.
There’s a number of articles that can’t be covered with the free baggage allowance for many airlines. They are musical instruments that are carried in the cabin by the separate ticket (75 kg at 1 seat), and animals.
Small pets(less than 5kg) may be carried in the cabin but only in specific container (cage), all the rest of quadrupeds and birds have to be checked inn as baggage in the wide container or cage. But some of the airlines allow for baggage at the passenger plane only cats and dogs.
Childrentransportation
One adult passenger is allowed to transport one child younger than two years old with a 90% discount (without a seat). Theallowedbaggageforinfantis 10 kg. As passenger’s wish he may book a seat for the infant but then the ticket for infant would be issued as for a child of 12 years old. For second, third and all the other infants accompanied by one adult all the tickets would be issued as for children of 12 years old. The ticket for a child of 12 years old is usually issued with 67% (in some fares - 75%) off the adult ticket. The percent of discounts on special fares is regulated by the special rules. The ticket guarantees a seat and free allowed baggage according to the class of service
On the international flights children from 8 to 12 years old can make a trip unaccompanied. In this case the discounts provided by the children fare are not always effective. The care of such children is the part of airlines staff duty. Besides the presence of obligatory for all kids passport with a visa the special claim of transportation of unaccompanied child of 12 years old and the kid’s parents declaration have to be filled at the airport by the parents.
The transportation of unaccompanied children in the age from 2 to 8 years old (in some airlines – to 12) is charged with a full adult fare and in the ticket has to be a remark “the child needs care”. Inthiscasetheairlineisresponsibleforachilduntilthemomentofhandinghim/hertothemeetingpersons. Due to the Law of Ukraine children younger than 16 years old flying abroad without parents must have a notary (or consulate’s) consent for departure from parents, guardians, adoptive parents or trustees. In case of the flight with one of the parents is needed the notary consent from the other parent.
The unaccompanied child is allowed for transportation if:
accompanying persons leaves with the child at the departure airport until the flight check-in,
the child will be surely met at the arrival airport.
